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  2. ScreenBeam USB Transmitter
  3. Troubleshooting

Troubleshooting

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  • I can't hear any audio or sound on TV after ScreenBeam connection is established.
  • I cannot detect the ScreenBeam Receiver from my laptop computer using the ScreenBeam display software. What's wrong?
  • I initially selected "Disconnect" on my PC device, and then I selected "Connect" on my PC device. My PC device shows "Pairing failed." What should I do next?
  • I'm seeing a white horizontal line randomly appears in the middle of the TV while playing a video - "video tearing".
  • I've inserted the software CD into the CD-ROM drive, but it doesn't install. What should I do?
  • My Slideshow or PowerPoint quality is distorted on TV when changing pictures or slides.
  • ScreenBeam wireless display cannot scan or detect a ScreenBeam Receiver, and the channel selection drop-down menu does not show any channel.
  • The ScreenBeam display software can't launch–it says it can't find a USB Transmitter. How can I solve this?
  • Visibly recognizable lip-sync or audio is out of sync with video
  • What should I do if the ScreenBeam Wireless Display software cannot connect or pair with ScreenBeam Receiver?
  • Why is my Laptop/PC slow to resume from idling or screensaver mode?

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