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  1. ScreenBeam Consumer Support
  2. ScreenBeam Kit
  3. Troubleshooting

Troubleshooting

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  • I cannot detect the ScreenBeam Receiver from my laptop/tablet using the ScreenBeam display software. What's wrong?
  • I'm experiencing freezes with presentation while displaying PowerPoint in full screen.
  • My video quality is poor, or I'm seeing a mosaic display on my HDTV. What should I do?
  • NFL.com app for Android gives error "NFL Mobile cannot be cast to another screen. Please disconnect your smartphone or tablet to watch" when playing video.
  • The ScreenBeam display appears to be larger than my HDTV screen. How can I make it fit properly?
  • The ScreenBeam display software won't start - it says it can't find a USB Transmitter but the USB Transmitter is plugged in. How can I solve this?

  • Open a Support Ticket
  • Phone: (888) 436-0657