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My ScreenBeam receiver is not listed on my Windows 8.1 wireless display list.

  1. Verify ScreenBeam receiver is ON and connected to the Projector/TV.
  2. Verify the ScreenBeam Ready to Connect is shown on the Projector/TV.
  3. If your ScreenBeam receiver name is not shown in the Project list: 
    1. Slide the Charms menu in from the right-hand side of the screen and select Devices, then select Project.
    2. Select "Add a wireless display". Windows will search for available receivers and display any detected receivers in the “Searching for devices” list.
    3. Find the receiver name that matches the name shown on your Projector/TV and select it to connect 

If ScreenBeam receiver still does not show up on the Project list: 

    1. Turn on Airplane Mode on the laptop/tablet for 10 seconds and then turn it off.
    2. Repeat the connection process from step 3-1.

If ScreenBeam receiver still does not show up on the Project list

    1. Restart Windows
    2. Repeat the connection process from step 3-1. 

If the problem persists, contact your IT Administrator for further support

 

 

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