Why Does My ScreenBeam Mini 2 Keep Rebooting?

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17 comments

  • Wmarkschroter

    Where is the support for android 6.0.1?

  • Wmarkschroter

    Samsung wants me to get a new phone and a smart TV.
    I would much rather use the mini. It's a great piece of gear. Make it work for me and I will buy a few more of them and tell all my friends to get them too.

  • Joe T.

    Hello,
    Please check your email, including spam folder for correspondence. Currently a support ticket is open and an Actiontec technician is trying to assist you. Thank you

  • Christopher Bell

    Haven't even had this device for 24 hours and it is already acting up. Having the same issues. It keeps rebooting after the title screen. It's just a black screen. Please help

  • Joe T.

    Christopher,
    Please open a ticket using the "Submit a Request" option above so that I may assist you.
    Thank you

  • Tracy Devall

    It keeps rebooting after the title screen. It's just a black screen

  • Jim W

    Tracy,
    Please refer to your ticket submission at https://actiontec.zendesk.com for further assistance with this issue. You will be receiving a response from a technician for additional information to better assist you.

  • amy Vannarath

    i keep getting the homescreen and then it goes black. then once every few minutes it pips up again and then black.

  • Joe T.

    Amy,
    Please check your email, including spam folder for correspondence. I have opened a support ticket for you and would like to assist you.
    Thank you

  • Toni Rosas

    I am having the same issues, I reset it, I unplugged it for five mins and re plugged it in, it says it's starting, then goes black, the says it's starting again, back and forth. I am going on an hour and a half trying to troubleshoot this issues. Help please someone!

  • Toni Rosas

    It connects to my roku fine as both power adapters are 5v output.... Ugh.... So frustrating!

  • Toni Rosas

    I can't check for an update and I can't find the SBMini_FW_x.x.x.x.zip anywhere to download. This is ridiculous. Why not include the emails you're sending to people on a forum to access during these times? Seems counterintuitive.

  • Zonya K

    Toni,
    The firmware update instructions (ScreenBeam Configurator or User Guide for Android) can be found at the following link:
    https://actiontec.zendesk.com/hc/en-us/articles/205700949-ScreenBeam-Mini-2-Firmware-Upgrade-Instructions
    To receive additional technical support, Please open a ticket using the "Submit a Request" option above

  • Andrew o

    It keeps rebooting after the title screen. It's just a black screen.

  • Toni Rosas

    I was the last person with the same problem. It is a defect in the device and they'll send you a new one and you'll return your current one to them.... That's only if the upgrade of firmware didn't work. Hope that helps!

  • Alan mustang

    Same only reboots ,will say it's connecting but then goes to personalizing ,then I watch videos on thing from airplane mode to mirror imaging nothing works!

  • Joe T.

    Alan,
    If when getting the "personalizing" message on the Screen, is the ScreenBeam Configuration Utility open on your device? If so, this is normal and you will need to back out and locate the option to use the Miracast connection from your device (smartphone/PC/tablet) to connect to the ScreenBeam receiver. If you would like to look into the issue you are having please submit a ticket at the top of the page. If doing so please provide a short description of the issue and the model of the device you are attempting to connect with.
    Thank you

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